• Hi, I am interested in purchasing a Boox e-ink tablet but am concerned as I have read many reviews on Reddit of the screens malfunctioning after a few months or year and Boox refusing to cover this in the warranty they offer. What do you cover in your warranty, and is it possible to get an extended warranty? Thanks
• I have the same question as cagri coltekin in 2022:My Max 2 Pro has become unusable; the device crashes after about 10-20 minutes of work. It requires a reset (long press to the power button) to get back, and sometime it does not even get back to normal unless connected to a power (even though battery holds over 50% charge). It is more stable when connected to power, but occasional crashes happen while connected to power too.I understand that this is a well known problem
• Dear e-Reader Store Team,I'm interested in buying the BOOX Note Max. I live in Europe. You seem to be the only place where it is possible to buy it now, so I have some doubts/difficulties trusting you. Would it be possible to answer those questions to reinforce my trust and convince me to buy from you? a) The Boox Note Max is sold out on the Boox official Euro shop. How is it possible that you have it? b) "Werreaue 5 32758 Detmold" seems more a private house than a shop or similar... how can I trust that you exist and you aren't a scam? Best regards,A.M.
• With my Onyx Boox I cannot log in to my google account. I get a message saying that the device is not Play protect certified. What should I do?
• It seems I cannot install some paid apps from Play Store on my Max2 / Note

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